1. Acceptance of These Terms
These Terms of Use govern your access to and use of the US Rehabilitation & Health Services ("US Rehabilitation," "USPT," "we," "our," or "us") website and online features.
By accessing or using this website, you acknowledge that you have read and agree to these Terms of Use. If you do not agree with these terms, please do not use the website.
2. Purpose of This Website
This website is intended to provide general information about US Rehabilitation & Health Services, including information regarding our locations, rehabilitation services, physical therapy services, insurance information, staff, equipment and other services.
The website may also provide tools that allow visitors to contact us, request information, locate a clinic, request an appointment or consultation, and interact with automated communication features.
Medical Information and Emergencies
Information provided on this website is intended for general informational and educational purposes and should not be considered a substitute for professional medical advice, diagnosis or treatment.
Always seek the advice of a qualified healthcare professional regarding questions about a medical condition, injury, treatment or rehabilitation program.
This website is not intended for medical emergencies. If you believe you are experiencing a medical emergency, call 911 or seek appropriate emergency medical assistance immediately.
3. No Provider-Patient Relationship
Viewing this website, using an online communication tool, submitting a question, or requesting information does not by itself establish a provider-patient relationship with US Rehabilitation & Health Services or any individual healthcare professional.
A provider-patient relationship is established only through appropriate clinical procedures and acceptance of a patient for care by an authorized healthcare provider.
4. Appointment and Consultation Requests
The website may allow visitors to request an appointment, evaluation, consultation or other communication from US Rehabilitation & Health Services.
Submission of an online request does not guarantee an appointment or confirm a specific appointment time unless you receive confirmation from US Rehabilitation & Health Services.
If you have an urgent medical concern, do not rely on an online appointment or contact request for immediate care.
5. Ask Emily and Automated Communications
This website may provide access to Ask Emily or other AI-powered or automated communication tools designed to help visitors obtain general information about US Rehabilitation & Health Services.
These tools may assist visitors with questions concerning clinic locations, services, insurance, appointments, rehabilitation information and other general administrative matters.
Automated and artificial intelligence systems can occasionally provide incomplete, outdated or inaccurate information. Information provided by these systems should not be relied upon as medical advice, diagnosis or treatment recommendations.
When appropriate, visitors should confirm important information directly with US Rehabilitation & Health Services or a qualified healthcare professional.
6. Appropriate Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You may not knowingly attempt to:
- Gain unauthorized access to website systems or accounts
- Interfere with the operation or security of the website
- Introduce malicious software, viruses or harmful code
- Use automated systems to disrupt or overload website services
- Impersonate another individual or misrepresent your identity
- Use the website for unlawful, fraudulent or abusive purposes
7. Information You Submit
When submitting information through the website, you agree to provide information that is accurate to the best of your knowledge and that you are authorized to provide.
Visitors should avoid submitting unnecessary sensitive personal or medical information through general website communication tools unless a feature specifically indicates that it is intended to receive such information.
Information submitted through this website is also subject to our Privacy Policy.
8. Intellectual Property
Unless otherwise indicated, website content including text, graphics, logos, photographs, videos, design elements and other materials is owned by, licensed to, or used with permission by US Rehabilitation & Health Services or its respective content providers.
Website materials may be viewed and used for personal, non-commercial informational purposes. Content may not be reproduced, distributed, modified or commercially exploited without appropriate authorization, except as permitted by applicable law.
9. Third-Party Websites and Services
This website may contain links to or integrations with third-party websites and services, including maps, scheduling systems, social media platforms, payment services and other online resources.
These third-party services operate under their own terms, policies and practices. US Rehabilitation & Health Services does not control and is not responsible for the content, availability, security or practices of third-party websites or services.
10. Website Availability and Accuracy
We make reasonable efforts to provide useful and current information. However, website information may occasionally contain errors, omissions or outdated information.
Services, clinic information, staff information, insurance participation, hours of operation, equipment availability and other information may change without prior notice.
Visitors should contact US Rehabilitation & Health Services when confirmation of current information is important.
11. Disclaimer of Warranties
The website and its content are provided for general informational purposes. To the extent permitted by applicable law, the website is provided on an "as is" and "as available" basis without warranties regarding continuous availability, completeness or accuracy.
12. Limitation of Liability
To the extent permitted by applicable law, US Rehabilitation & Health Services and its representatives will not be responsible for losses or damages arising solely from reliance on general website information, temporary website unavailability, third-party services, or unauthorized use of the website.
Nothing in these Terms of Use is intended to limit rights or responsibilities that cannot lawfully be limited or excluded.
13. Privacy and Health Information
Use of this website is also subject to our Privacy Policy.
Certain information maintained in connection with patient care may constitute protected health information and may be subject to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and other applicable laws.
Information concerning the use and disclosure of protected health information is addressed separately in the applicable Notice of Privacy Practices.
14. Changes to These Terms
We may update these Terms of Use periodically to reflect changes to our website, services, technology or applicable requirements.
When changes are made, the effective date displayed at the beginning of these Terms may be updated.
Continued use of the website following an update constitutes use of the website under the revised Terms of Use.
15. Contact Us
If you have questions about these Terms of Use, please contact US Rehabilitation & Health Services.
US Rehabilitation & Health Services
For questions regarding this website or these Terms of Use, please contact one of our clinic locations or use the Contact page on this website.